ECOSPACE is a formally registered company in Australia. We have operated residential accommodation for many years and have a good reputation in the industry. We are deeply trusted by tenants and landlords. We are also a member of the Australian Rental Association and have high standards for rental living, which we believe can satisfy you.

You can choose and submit your application through the official website, or you can submit your application through our many channel partners.

When your application is approved, our leasing manager team will send you an offer in the form of an email to your mailbox. Please check the specific content of the offer carefully, and pay the first payment according to the requirements in the offer. After we receive your payment, we will reserve the property you are applying for and send you the rental agreement. Finally, after signing and completing the agreement, please complete the payment within the stipulated time for the second payment.

We have different cancellation policies depending on the city where you make a reservation. In Melbourne, you can apply for a full refund at any time before signing the lease agreement, but if you sign the lease agreement, it means that you and us have legally entered into an agreement relationship and must perform the contract in accordance with Australian tenancy laws and lease covenants . In Sydney, the first holding deposit you pay is non-refundable, but other fees paid are fully refundable until the tenancy agreement is signed.

If we explicitly prohibit keeping pets, please abide by the agreement and do not keep pets. If us does not prohibit you from keeping pets, you can submit a Pet request form to our leasing manager. After your application is passed, you can keep pets.

According to Australian law, we will open a cold water account for you free of charge. However, including hot water, gas, electricity and home network, you need to find a supplier and apply for an account by yourself. In order to make it easier for tenants, we also provide services to activate the above content for a fee. Please consult our leasing manager for details.

At present, we only provide you with one of our company's Australian bank accounts, and you can use local Australian banks to make transfer payments or use international transfer methods to make payments. You can use RMB to pay the rent, and we will provide you with flywire and other methods.

For any damage not caused by you, generally we will arrange maintenance for you free of charge according to the actual situation. Please consult your rental manager for details.